CyberDMG are an accredited Tier One IBM Business Partner we are able to build enterprise level, best of breed, mission critical commerce solutions utilising IBM's world leading WebSphere platform as used by Argos, Halfords, Boots, Waitrose etc.

CyberDMG uses IBM WebSphere Commerce as it provides a next-generation solutions and interaction platform for cross-channel and online commerce, designed to address a company's e-commerce needs and helps companies of all sizes enable their customers to do business on demand.

IBM WebSphere Commerce has been positioned by Gartner, Inc. in the leaders quadrant in the "E-Commerce Magic Quadrant, 4Q08"1 report. According to Gartner, "leaders" are vendors who are performing well today, have a clear vision of market direction, and are actively building competencies to sustain their leadership position in the market.

IBM scored higher than all 11 other B2C and B2B vendors in "Ability to Execute" which measures viability, current functionality, technology architecture, implementation and support and pricing and implementation costs.

It allows you to:

	Support any or all business models and e-commerce sites on a single instance of the software and associated infrastructure.
	Speed up and simplify the deployment and management of differentiated e-commerce sites while maximizing performance, scalability and adaptability.
	Enable the delivery of rich, relevant customer and partner experience by extending a common set of business services across every point of interaction.
	Enable the creation power rich, interactive touchpoints on a single platform (multiple Web sites, in-store kiosk, call centre, gift registry, etc.)
	Provide intuitive, role-based tools to empower your employees to better serve customers across channels.
	Provide capabilities for catalogue and content management, marketing campaigns, merchandising, member management, contracts and entitlements, negotiations, order management and more..
	Offers the industry's most complete middleware platform to provide seamless integration of channels, processes and systems.
	Enable organisations to leverage the Web to improve revenues and customer service in all channels

Additional features include:

	Gift Center for WebSphere Commerce provides retailers with a complete multichannel gift registry solution.
	Sales Center for WebSphere Commerce gives call center representatives the functionality they need to service and upsell cross-channel customers.
	Cross-channel Order Processing provides cross-channel business processes to efficiently serve customers, contact-center representatives, gift registrants, distribution channel partners and others. Interfaces integrate with external systems such as POS, kiosk, enterprise resource planning (ERP) and fulfillment systems (Multi-channel order management).
	Workspaces and Attachments
	E-mail Template Editor
	Auctions
	Sales Catalogues
	Collaborative Content Management